FAQ – CMW 2014 Conference

Conference Location

Cleveland Convention Center
300 Lakeside Ave
Cleveland, OH 44113


Content Marketing Institute has negotiated special room rates with various local hotels near the convention center for Content Marketing World 2014.  Please use the following link to reserve your accommodations. CMW 2014 Hotel Reservations

If you have any trouble making your hotel room reservation, please contact housing@positivelycleveland.com.

What’s the Schedule?

Monday, September 8, 2014

Registration/Check-in begins at 11:00 am and will be open through 7:00 pm.  Please be sure to stop by before the opening reception as name badges are required for all events.  

Workshops begin at 1:00 pm ET and end at 4:30 pm ET
Opening Reception begins at 6:30 pm ET

Tuesday, September 9, 2014

Registration/Information desk open 7:00 am – 7:00 pm
General session begins at 8:00 am ET and ends at 5:30 pm ET
Evening entertainment begins at 7:00 pm ET

Wednesday, September 10, 2014

Registration/Information desk open 7:30 am – 6:00 pm
General session begins at 8:00 am ET and ends at 5:30 pm ET
A free night to yourself this evening to explore and experience Cleveland. Click here for more info and Cleveland-area restaurant discounts.

Thursday, September 11, 2014
Registration/Information desk open 8:00 am 3:00 pm
Industry Labs begin at 9:00 am ET

Are you an author?

If you answered yes to that question, you may want to try to find the time to fit in the Author Marketing Live event. Author Marketing Live! is an in-person learning and networking event for new and experienced authors who want to turn their writing into a full-time career, sponsored by Content Marketing World. It is being held this year on September 8, 2014 in the Cleveland area. Find out more here.

How much does it cost to attend Content Marketing World 2014?

Regular price is $1,295 for full conference access. Workshops are an additional $395 and available only to full conference attendees.  Industry Lab price is $595 and can be purchased as a stand alone pass.  We are also offering an ALL ACCESS pass, which includes the conference, a workshop, Industry Lab and the Video on Demand for the two conference days (September 9th & 10th), for $2135.  Last but not least we have a Virtual Pass/Video On Demand (VOD) option for those who can’t make the conference for $495.  For more information about pricing and the different passes available please click here

Is Virtual Pass/Video On Demand the same as live streaming?

No, unfortunately at this time we are not offering live streaming of the full event.  CMWorld is excited to offer Virtual Pass/Video On Demand (VOD)  to attendees and non-attendees.  Those who purchase this option have access to the video and audio of the event approximately two weeks after the conclusion of the conference. It will include video & audio of the keynote sessions and audio & PowerPoint presentations of all the breakout sessions. The content will be online and accessible for one year for anyone who purchases it. 

Is there a group discount?

Yes, when four or more people register together, there is a 10% discount applied to all registrants.  In order to get this discount, all registrations must be executed at one time. If you plan on registering a group of 8 or more please contact Pam at pam [at] contentinstitute[dot]com for more info. 

How do I register?

Click here for registration info.

When I pay by credit card, what company name will show up on my statement?

The company name on your statement will read Z Squared Media, LLC, parent company of the Content Marketing Institute.

What meals are included with my registration?

Your registration includes an opening night reception with light appetizers, continental breakfast, lunch and a reception with light appetizers on Tuesday, continental breakfast and lunch on Wednesday.

What is the refund policy?

You may cancel your participation at any time but please be aware of the event cancellation policy listed below.

If you cancel before March 3, 2014 you will be refunded your registration fee less a $150.00 USD processing fee.
If you cancel after March 4, 2014 but before May 5, 2014 you will be refunded 50% of your registration fee.
If you cancel after May 6, 2014 but before July 7, 2014 you will be refunded 25% of your registration fee.
If you cancel after July 8, 2014 you will not be eligible for a refund but may send someone in your place. Please download the substitution instructions and paperwork here.

All Fees must be paid by August 8th , 2014.  

Can I send a substitute in my place?

You may send a substitute in your place at any time. You may download the substitution instructions and paperwork here, or email cmwregistration[at]contentinstitute.com for substitution information – please replace [at] with @.

What is the dress code?

Conference attire is business casual for all events, including the evening events. We do recommend bringing a sweater or light jacket with you since personal preferences vary regarding room temperature.

Will I receive event updates?

Yes, Content Marketing Institute will send emails periodically to update you on the agenda, event happenings and logistics. Please make sure that the email address cmwregistration[at]contentinstitute.com (replace at with @) is in your safe senders list to ensure you are receiving all important event information.

How can I sponsor Content Marketing World 2014?

Complete the sponsor information link here or call us at 1-216-941-5842. Exhibit Hall hours will run from 7:00 am – 6:00 pm on both Tuesday, September 9th and Wednesday, September 10th.  New for 2014, our Innovation Startup Tent is an opportunity for companies who want to have a presence at CMWorld, but don’t have the resources or budget for a full exhibit/sponsor package.  For more information on this exciting opportunity, please complete the information form found here, and be sure to mention Innovation Startup Tent in the message field.

Interested in being a CMWorld Affiliate?

You already know CMWorld is the event to attend each year and you graciously spread the word for us.  Become a CMWorld affiliate and earn commission on every completed registration referred by your efforts.  Learn more here.  

How can I submit to speak at Content Marketing World 2014?

Sorry but our Call for Speakers for general and breakout sessions is now closed.  All speakers will be notified of acceptance before January 20, 2014, if you have any questions please e-mail: speakers[at]contentinstitute.com (replace [at] with @). There are a limited number of sponsored content spots still available during the conference “Lunch and Learn” times.  Please contact Peter Loibl, peter[at]contentinstitute.com, if you are interested in this opportunity.  

I have questions and none of these FAQs help

For questions regarding your attendance or sponsorship at Content Marketing World.

Kelley Whetsell (a real human being)
Event Manager
Email: Kelley[at]contentinstitute.com (replace at with @)